1. Introduction
Welcome to Sonterra Apartments (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including apartment inquiries, applications, and leasing services. By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide, including: Full name, email address, phone number, mailing address, employment and income details (for rental applications), and identification details (if required during leasing).
b. Automatically Collected Information
When you visit our website, we may automatically collect: IP address, browser type and version, pages visited and time spent, and device information.
c. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve website functionality, understand user behavior, and customize your experience.
3. How We Use Your Information
We use your information for purposes including responding to inquiries and scheduling tours, processing rental applications, communicating with prospective and current residents, improving our website and services, and complying with legal obligations.
4. Sharing Your Information
We may share your information with property management staff and leasing agents, third-party service providers (e.g., application processing and background checks), and legal authorities when required by law. We do not sell your personal information.
5. Third-Party Services
Our website may use third-party tools such as analytics providers or application portals. These third parties may collect information in accordance with their own privacy policies. We are not responsible for the privacy practices of third-party websites or services.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and comply with legal and regulatory requirements.
7. Your Privacy Rights
Depending on your location, you may have the right to access the personal data we hold about you, request corrections or updates, request deletion of your data, and object to or restrict certain processing. To exercise your rights, please contact us using the details below.
8. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us: Sonterra Apartments, 1661 County Road 313, Jarrell, TX 76537, Phone: (512) 746-6068.
12. Effective Date
This Privacy Policy is effective as of 26th March 2026.