Privacy Policy
Effective Date: March 2026
Sonterra Apartments (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us regarding our apartment homes.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
• Complete a contact form
• Schedule a tour
• Submit an enquiry
• Apply for an apartment
This information may include:
• Name
• Email address
• Phone number
• Preferred move-in date
• Any additional information you provide in messages
We may also collect non-personal information automatically, such as:
• IP address
• Browser type
• Device information
• Pages visited on our website
How We Use Your Information
We use the information we collect to:
• Respond to enquiries and schedule tours
• Provide information about availability and leasing
• Improve our website and user experience
• Communicate with you regarding your request
• Comply with legal obligations
We do not sell your personal information.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. These may be used to:
• Understand how visitors use our site
• Improve website performance
• Support basic website functionality
You can adjust your browser settings to refuse cookies if you prefer.
Sharing of Information
We may share your information with:
• Service providers who help operate our website or manage enquiries
• Property management or leasing staff
• Legal or regulatory authorities if required by law
We only share information as necessary and do not sell your data to third parties.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.
Your Privacy Rights
Depending on your location, you may have rights under applicable laws (such as the California Consumer Privacy Act), including:
• The right to request access to your personal information
• The right to request deletion of your information
• The right to know how your information is used
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites (such as Google Maps or review platforms). We are not responsible for the privacy practices of those websites.
Children’s Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Sonterra Apartments
1661 County Road 313
Jarrell, TX 76537
Phone: +(23) 932 552 439
Email: